Reliability

Delivering a good quality product on time is something we take pride in at RJW and we hold several awards for 'supply excellence'.

We understand that making every reasonable effort to ensure the design is without production deviation is vital to both parties. 

Our customers know that our machinery is fully covered with service contracts and breakdown insurance so in the event that we did have a machine failure we would have an engineer on site within 24 hours and that the equipment would be repaired with no inconvenience caused.

As a well-established leading manufacturing partner we can easily provide you with further evidence of our reliability and suitability, we look forward to discussing your individual requirements.

If you are in the area and feel you could benefit from a factory tour please do give us a call, we'd love to show you why we have become synonymous with some of the world's leading manufacturers.

 

The RJW Guarantee

Please be assured our aim is always for you to be 100% satisfied with your components.

We are confident of our high quality UK manufactured components, so as such, any RJW component that develops a fault in the material or manufacture within 12 months of purchase shall be replaced or repaired at the sole discretion of the Quality Manager.

Issues that are suspected to have arisen through customer design fault or error; unfortunately cannot be processed under this guarantee as these specifications are made by the customer.

You will appreciate that reasonable use and expected conditions within the scope of your component supply must be met. This guarantee is exclusive to the original purchaser and does not extend to any third party. Proof of purchase (such as an invoice) is required.

Your statutory rights are not affected by this guarantee.